Assertiveness Skills and Dealing with Conflict
Introduction
"It was a good way of looking at skills I already had and finding strategies for dealing with the conflict"
A workshop for individuals or teams which explores the differences between assertiveness and aggression and provides powerful strategies for dealing with conflict
Course Aim
- Recognise own strengths and areas to develop in terms of assertive language and behaviours
- Finding the right balance - when does firm become aggressive and gentle become passive?
- Explore real life examples of conflict and learn to identify what might be behind the behaviour
- Develop own action plan to become more empowered in difficult situations
Duration
One day
Who should attend
Inidividuals or teams who want to develop productive relationships and deal with personal challenge in a positive way
Requirements
No special requirements
Course Dates
For more information please contact us at 01202 820 340 or info@turquoisepersonaldevelopment.co.uk
